For its part, Cloudtalk starts from 25 euros up to 50 euros per month per user, invoiced annually. There is no user limit, but you pay for each one, they are not included in the rate as in the case of Zadarma where 400 users are included for 36 euros. In the case of Cloudtalk, something similar would cost 10,000 euros. Free Trial: Cloudtalk has a 14-day free trial of its services after which you have to pay an annual fee. Zadarma offers all its services, virtual switchboard and CRM, totally free and forever. would the corresponding fee be needed. Installation and commissioning: Both Zadarma and Cloudtalk have a simple and easy self-installation system.
In 5 minutes you can have the entire service up and running. In both cases, it is possible to contact the companies so that they give us a hand, although, in the case of Zadarma, the Vietnam phone number list simplicity of the steps makes it almost unnecessary, but they have both an online chat and a communication system available to users. support tickets. Integrations: It is possible to integrate Zadarma with the main CRM systems on the market, in addition to offering your own, such as Zoho, Salesforce, Bitrix24, Microsoft Teams, HubSpot, Zendesk, FreshDeck as well as messaging with Slack, Facebook Messenger, Telegram and systems that use Microsoft Dynamics 365.
For its part, Cloudtalk indicates that it can be integrated with Salesforce, Hubspot, Pipedrive, Shopify, and Zoho CRM. Call transference: In both Cloudtalk and Zadarma the call transfer system is similar. Any agent can send the call to another within the system while they are talking and, in addition, in the case of Zadarma, intelligent systems can be created easily thanks to its visual editor – something that does not exist in Cloudtalk where the configuration is through menus – to find, for example, send the call to the free agent in a particular department. International calls: It is possible to choose a local landline or mobile number in more than 140 countries for both Zadarma and Cloudtalk.